Drive

Statement of Purpose

As a domiciliary care provider, Drive is regulated by the Care and Social Services Inspectorate for Wales (CSSIW).  Drive is required to produce an annual statement outlining basic information about services provided and the roles and responsibilities of key people.

To see Drive's Statement of purpose click on the heading, otherwise a general overview is listed below.

This guide sets out clear information about Drive for service users, family members and interested parties. It includes:

• a description of Drive as an organisation
• a description of the domiciliary support services we provide
• the geographical area in which Drive provides domiciliary support services
• a description of our staff structure, and roles and responsibilities
• the recruitment, retention and training of staff
• how to voice your comments, concerns or complaints
• Drive’s policy framework
• a statement detailing how health and safety of service users and employees is maintained
• the procedure for safeguarding service users property
• the procedure for the administration of medication
• a description of how Drive seeks the views of service users
• key contract terms covering charging, timesheets, cancellation and termination of contract
• the notification of incidents to the Care and Social Standards Inspectorate for Wales
• how service users can express their views
• tenancy related support
• insurance details
• a description of the process for monitoring and reviewing the quality of service